Privacy Policy

**Effective date: September 15, 2026**

My CE Space, LLC ("My CE Space," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit mycespace.com, create an account, purchase or take a course, request support, or otherwise interact with us.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

The information we collect depends on how you interact with My CE Space.

Information You Provide

We may collect:

- your name;
- email address and telephone number;
- mailing or billing address;
- account login and profile information;
- license type, license number, license history, and other information needed to determine course eligibility or report continuing education;
- course selections, enrollment information, responses, evaluations, and completion information;
- purchase, billing, and transaction information;
- messages, support requests, survey responses, and other communications; and
- any other information you choose to provide.

Payment-card information is processed through secure payment services. My CE Space may receive transaction details such as the amount, date, payment status, and limited payment-method information, but we do not need to store complete payment-card numbers to provide our services.

Course and Account Activity

We may collect information about:

- course access and progress;
- time spent in required instructional content;
- completion of lessons, activities, acknowledgments, and assessments;
- payment and certificate eligibility;
- certificate issuance and TDLR reporting;
- account sign-ins and security events; and
- actions taken within the website and course environment.

This information helps us administer approved courses, verify completion, maintain required records, prevent fraud, and comply with regulatory obligations.

Information Collected Automatically

When you use the website, we and the services supporting our operations may automatically collect:

- IP address;
- browser, device, and operating-system information;
- referring and visited pages;
- dates, times, and duration of visits;
- approximate location derived from an IP address;
- language preferences;
- cookie and similar technology identifiers; and
- diagnostic, security, performance, and error information.

2. How We Use Information

We may use personal information to:

- create and manage accounts;
- enroll students and provide course access;
- process purchases and maintain transaction records;
- verify identity, license information, participation, and course completion;
- issue course-completion certificates;
- submit required completion information to TDLR;
- respond to questions and provide customer or technical support;
- send account, purchase, course, certificate, security, and regulatory communications;
- provide optional marketing communications when permitted;
- personalize language, content, and the user experience;
- maintain, secure, troubleshoot, and improve the website and courses;
- detect and prevent fraud, account misuse, course-completion misconduct, and security incidents;
- maintain business, tax, compliance, and audit records;
- establish, exercise, or defend legal claims; and
- comply with applicable laws, legal process, and regulatory requests.

3. How We Disclose Information

We may disclose personal information in the following circumstances.

Service Providers

We may provide information to service providers that help us operate the website, deliver courses, process payments, communicate with users, provide support, analyze performance, secure accounts, store records, and perform other business functions. These providers may use information only as permitted by their agreements with us and applicable law.

Government and Regulatory Reporting

We disclose information required for continuing-education reporting, record verification, audits, investigations, complaints, and other regulatory obligations. This may include your name, license type, license number, course information, completion date, credit hours, certificate information, and related records.

Legal, Safety, and Compliance Purposes

We may disclose information when we reasonably believe disclosure is necessary to:

- comply with law, legal process, or a lawful government request;
- investigate or prevent fraud, misconduct, security threats, or unlawful activity;
- protect the rights, safety, and property of My CE Space, our users, or others; or
- enforce our Terms and Conditions or other policies.

Business Transfers

Information may be disclosed as part of a merger, financing, acquisition, reorganization, sale of assets, bankruptcy, or similar business transaction, subject to applicable confidentiality and legal requirements.

With Your Direction or Consent

We may disclose information when you direct us to do so or provide consent.

My CE Space does not sell personal information for money.

4. Cookies and Similar Technologies

We use cookies and similar technologies to keep the website functioning, maintain sessions, remember settings and language choices, understand website use, improve performance, support security, and measure communications or marketing.

Some cookies are necessary for account access, course delivery, checkout, security, and other essential functions. Other cookies may be optional. Where required, you can manage optional cookies through the cookie controls displayed on the website. You can also adjust browser settings, but blocking necessary cookies may prevent parts of the website or courses from working properly.

For more information, review our Cookie Policy.

5. Marketing Communications

We may send marketing messages when you have opted in or when otherwise permitted by law. You may unsubscribe using the link in a marketing email or by contacting us.

Even if you opt out of marketing, we may continue sending necessary messages concerning your account, purchases, course access, completion, certificates, support requests, security, and changes affecting the services.

6. Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain accounts, process transactions, comply with legal and regulatory obligations, resolve disputes, enforce agreements, and protect the integrity of completion records.

My CE Space retains participant course-completion records for at least two years after course completion, as required for our continuing-education operations. Certain transaction, tax, legal, complaint, audit, or security records may be retained longer when required or reasonably necessary.

When information is no longer needed, we may delete, deidentify, or securely dispose of it, subject to applicable requirements and technical limitations.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no website, transmission, or storage system can be guaranteed to be completely secure.

You are responsible for protecting your login credentials and using appropriate security on your devices. Contact us promptly if you believe your account or personal information has been compromised.

8. Your Privacy Choices and Rights

Depending on where you live and subject to applicable exceptions, you may have the right to:

- confirm whether we process your personal information;
- access personal information we maintain about you;
- correct inaccurate personal information;
- request deletion of personal information;
- obtain a portable copy of certain information;
- opt out of certain targeted advertising, sale, or profiling activities if applicable; and
- appeal a decision concerning a privacy request.

To submit a privacy request, email support@mycespace.com with the subject line "Privacy Request." Describe the request and identify the email address associated with your account. We may take reasonable steps to verify your identity before responding.

You may use an authorized agent where permitted by law. We may request proof of the agent's authority and may need to verify your identity directly. We will not discriminate against you for exercising an applicable privacy right.

If we deny a request, you may appeal by replying to our decision and stating that you wish to appeal. We will review the appeal and respond as required by applicable law.

Some information cannot be deleted while it must be retained for course-completion reporting, regulatory records, transactions, security, fraud prevention, legal compliance, or the establishment or defense of legal claims.

9. Children's Privacy

Our services are designed for individuals seeking professional continuing education and are not directed to children under 13. We do not knowingly collect personal information from a child under 13 without legally valid authorization. If you believe a child has provided personal information improperly, contact us so we can review and address the matter.

Individuals under 18 may use the services only with the permission and supervision of a parent or legal guardian, as described in our Terms and Conditions.

10. External Websites

Our website may link to government websites and other external resources. We do not control and are not responsible for the privacy, security, availability, or content of external websites. Review the privacy policy of any external website you visit.

11. International and Multilingual Access

Our website may be available in multiple languages. Translations are provided for convenience. If a translated version of this Privacy Policy conflicts with the English version, the English version controls to the extent permitted by law.

Information may be processed or stored in locations where our service providers operate. When required, we use appropriate measures designed to protect information transferred across jurisdictions.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, services, or applicable requirements. We will post the revised policy with an updated effective date. If a change is material, we may provide additional notice when appropriate.

13. Contact Us

For privacy questions or requests, contact:

**My CE Space, LLC**  
24 Greenway Plaza, Suite 1800  
Houston, Texas 77046  
United States

**Email:** support@mycespace.com  
**Toll-Free:** (888) 867-3690  
**Local:** (713) 766-9317  
**Website:** https://mycespace.com